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Evidence Guide: FNSINC311 - Work together in the financial services industry

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSINC311 - Work together in the financial services industry

What evidence can you provide to prove your understanding of each of the following citeria?

Work within industry requirements and guidelines

  1. Apply relevant workplace procedures, instructions, organisational guidelines and codes of practice
  2. Carry out work tasks safely and effectively according to specific organisational policies, guidelines and procedures, professional practice and ethical principles
  3. Seek assistance from appropriate personnel to clarify application of guidelines, procedures and legislation, where necessary
Apply relevant workplace procedures, instructions, organisational guidelines and codes of practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out work tasks safely and effectively according to specific organisational policies, guidelines and procedures, professional practice and ethical principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance from appropriate personnel to clarify application of guidelines, procedures and legislation, where necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and identify relationships

  1. Develop and maintain positive relationships
  2. Identify needs, objectives and expectations of relevant stakeholders
  3. Identify and respond to instructions and enquiries according to organisational policies and procedures
  4. Identify required stakeholders to report queries and concerns about safety in the workplace
Develop and maintain positive relationships

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify needs, objectives and expectations of relevant stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and respond to instructions and enquiries according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify required stakeholders to report queries and concerns about safety in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain and develop workplace information

  1. Access required information management systems and databases according to organisational policies and procedures
  2. Develop workplace documents, input and extract data, and make calculations using organisational software
  3. Confirm that presentation of written information meets relevant requirements
  4. Assess risk and take action to reduce risk and to eliminate workplace hazards
Access required information management systems and databases according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop workplace documents, input and extract data, and make calculations using organisational software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm that presentation of written information meets relevant requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess risk and take action to reduce risk and to eliminate workplace hazards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work in a team environment

  1. Provide support to team members and contribute to work group goals and tasks
  2. Share required financial information with group to ensure designated goals are met
  3. Seek feedback on own performance, identify opportunities for improvement, and share feedback with group if required
Provide support to team members and contribute to work group goals and tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Share required financial information with group to ensure designated goals are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback on own performance, identify opportunities for improvement, and share feedback with group if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

work with at least three different financial services colleagues in the course of own work role.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

legislative and statutory requirements and industry codes of practice relating to working with others in own role, including:

work health and safety (WHS)

environmental sustainability, and approaches to environmental and resource efficiency

organisational policies, procedures and guidelines relating to own work tasks, including those relating to:

relevant management systems and databases

organisational standards of style and format

risk assessment and responses to workplace hazards and emergency incidents

organisational philosophy, values and objectives relevant to own work role

key features of financial services industry and the way it operates

types of financial risks in financial services

ethical principles that apply when working in the financial services industry

effective questioning and listening techniques

types of communication channels to share financial information

proprietary and/or organisational software that can be used to develop workplace documents, input and extract data, and make calculations.